ZGRANDE LTD – Terms of Use & User Agreement
Effective Date: 01/01/2030
Last Updated: 01/01/2025
Welcome to ZGRANDE LTD! These Terms of Use & User Agreement govern your access to and use of our website, services, and digital content. By using our services, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
1. About ZGRANDE LTD
Company Name: ZGRANDE LTD
Company Registration Number: 16205331
Registered Office: 17, Cambridge Road, Kingston, Surrey, KT1 3NG, United Kingdom
Email: info@zgrande.com
ZGRANDE LTD operates under SIC Code 62011 (Interactive Leisure & Entertainment Software Development) and SIC Code 62020 (IT Consultancy Services), offering mobile & PC gaming consultancy, training programs, educational content, and AI-powered software solutions.
2. Scope of Services
ZGRANDE LTD provides the following services:
✔️ Mobile & PC Gaming Coaching (Live coaching sessions, play-with-a-pro services)
✔️ Gaming Consultancy & Training (PDF strategy guides, game mechanics education)
✔️ AI-Powered Software Solutions (Interactive game development tools, game analytics)
✔️ Digital Content Sales (E-books, training PDFs, video tutorials)
3. User Eligibility & Account Registration
To use our services, you must:
🔹 Be at least 18 years old, or have parental/guardian consent if under 18
🔹 Provide accurate and complete registration details
🔹 Not use fake identities, multiple accounts, or unauthorized access methods
We reserve the right to suspend or terminate any account that violates these terms.
4. Payments & Subscription Plans
4.1 Pricing & Payment
All purchases and subscriptions are charged in USD ($) unless stated otherwise. Payments can be made through:
💳 Credit/Debit Cards
💰 PayPal & Digital Payment Services
🏦 Bank Transfers (for enterprise clients only)
4.2 Subscription Plans
We offer monthly and yearly subscription plans for gaming coaching and consultancy services.
- Ultimate Mobile Gamer Pass: $299 per year
- Mobile Gamer Pro Monthly Plan: $29 per month
Subscriptions auto-renew unless canceled at least 48 hours before renewal date.
4.3 Refund Policy
💡 One-Time Purchases: Non-refundable after download or first use
💡 Subscriptions: Refunds available only for technical issues or billing errors
💡 Live Coaching Sessions: No refunds for missed or canceled sessions unless canceled 24 hours in advance
5. User Responsibilities & Code of Conduct
By using ZGRANDE LTD’s services, you agree to:
✅ Use Services Legally: No cheating, hacking, or violating game terms
✅ Respect Coaches & Community: No harassment, hate speech, or abusive behavior
✅ Avoid Unauthorized Distribution: You cannot resell, share, or redistribute training materials
✅ Not Misuse Coaching Services: You cannot use coaching for boosting or rank manipulation that violates game policies
Any breach of these rules may result in account suspension or permanent ban.
6. Intellectual Property & Content Usage
All content, including PDFs, videos, training materials, and AI-powered software, remains the property of ZGRANDE LTD.
🚫 You may NOT:
- Copy, distribute, or resell our digital content
- Reverse engineer or modify software tools without permission
- Claim ownership of ZGRANDE LTD’s materials
ZGRANDE LTD reserves the right to take legal action against unauthorized use.
7. Limitation of Liability
ZGRANDE LTD provides gaming consultancy and training services, but we do not guarantee:
❌ Rank improvements or guaranteed results in competitive gaming
❌ Uninterrupted access to our website and services (due to maintenance or external factors)
❌ Compatibility with all gaming devices or software
We are not responsible for any losses due to:
- Game bans due to user violations of game policies
- User mistakes in applying strategies
- System or software failures
8. Account Termination & Suspension
We may suspend or terminate user accounts if they:
🔴 Violate these Terms of Use
🔴 Engage in fraudulent transactions or unauthorized account access
🔴 Abuse our refund or coaching services
Users may request account deletion at any time by contacting [Insert Contact Email].
9. Privacy Policy & Data Protection
Your personal data is handled according to our Privacy Policy. By using our services, you consent to:
✔️ The collection and processing of basic account details & payment info
✔️ The storage of coaching session data for training improvements
✔️ The use of cookies & analytics for service enhancement
You may request data deletion under UK GDPR regulations by contacting [Insert Contact Email].
10. Changes to These Terms
ZGRANDE LTD reserves the right to update these Terms as needed. We will notify users via:
📧 Email notifications for significant changes
🌍 Website announcements for general updates
If you continue to use our services after changes take effect, you accept the revised Terms.
11. Dispute Resolution & Governing Law
In case of disputes, users must first contact ZGRANDE LTD’s support team to resolve issues.
✔️ Governing Law: These Terms are governed by the laws of England & Wales
✔️ Dispute Resolution: Any legal claims will be handled in UK courts
12. Contact Us
For any questions regarding these Terms, please contact us at:
📧 Email: info@zgrande.com
🏢 Office Address: 17, Cambridge Road, Kingston, Surrey, KT1 3NG, United Kingdom
By using our services, you agree to abide by these Terms. If you do not agree, please discontinue use of our platform immediately.