Privacy Policy for ZGRANDE LTD
Effective Date: 01/01/2030
Last Updated: 01/01/2025
Welcome to ZGRANDE LTD. Your privacy is important to us, and we are committed to protecting the personal data of our users, customers, and partners. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
1. About ZGRANDE LTD
Company Name: ZGRANDE LTD
Company Registration Number: 16205331
Registered Office: 17, Cambridge Road, Kingston, Surrey, KT1 3NG, United Kingdom
Email: info@zgrande.com
ZGRANDE LTD operates in the field of interactive leisure and entertainment software development (SIC 62011) and IT consultancy services (SIC 62020), offering mobile and PC gaming consultancy, training programs, educational content, and AI-driven software solutions.
2. Data We Collect
We may collect the following types of personal data:
2.1 Information You Provide to Us
✅ Account Registration Data: Name, email address, phone number, payment details, and billing information.
✅ Training & Coaching Data: Game preferences, skill level, coaching session recordings.
✅ Customer Support Data: Information provided when you contact our support team.
2.2 Automatically Collected Data
When you visit our website or use our services, we may automatically collect:
✅ Device Information: IP address, browser type, operating system.
✅ Usage Data: Pages visited, interaction with services, session duration.
✅ Cookies & Tracking Data: Data collected through cookies, analytics, and advertising tools.
3. How We Use Your Data
We use personal data for the following purposes:
✅ Service Delivery: To provide training, coaching, and consultancy services.
✅ Account Management: To maintain user accounts, process payments, and verify identities.
✅ Customer Support: To respond to inquiries and provide technical assistance.
✅ Marketing & Communication: To send newsletters, promotions, and updates (users can opt-out anytime).
✅ Security & Compliance: To prevent fraud, ensure legal compliance, and protect user accounts.
4. How We Share Your Data
We do not sell or rent your personal data. However, we may share your data with:
✅ Service Providers: Payment processors, cloud storage providers, and analytics services.
✅ Legal Authorities: If required by law, for fraud prevention, or to protect our legal rights.
✅ Business Partners: Coaches and consultants involved in providing training services.
We ensure that all third parties adhere to strict data protection agreements.
5. Data Security
We implement industry-standard security measures to protect your personal data, including:
🔐 SSL encryption for secure transactions
🛡️ Access control and authentication measures
📂 Regular data backups and monitoring
Despite our efforts, no method of transmission over the Internet is 100% secure. Users are advised to use strong passwords and avoid sharing sensitive data over unprotected networks.
6. Your Rights Under UK GDPR
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
✔️ Right to Access: Request a copy of your personal data.
✔️ Right to Rectification: Correct inaccurate or incomplete data.
✔️ Right to Erasure (Right to Be Forgotten): Request deletion of your data.
✔️ Right to Object: Object to data processing for marketing purposes.
✔️ Right to Data Portability: Transfer your data to another provider.
To exercise any of these rights, please contact us at [Insert Contact Email].
7. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. Users can manage or disable cookies through browser settings.
Types of Cookies We Use
🍪 Essential Cookies: Required for website functionality.
📊 Analytics Cookies: Track website performance and user interactions.
🎯 Marketing Cookies: Used for advertising and retargeting campaigns.
8. Third-Party Services & Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Users should review their privacy policies before providing personal information.
9. Data Retention Policy
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. After this period, we securely delete or anonymize the data.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and users will be notified of significant updates via email or website notifications.
11. Contact Us
For questions or concerns regarding this Privacy Policy, you can contact us at:
📧 Email: info@zgrande.com
🏢 Office Address: 17, Cambridge Road, Kingston, Surrey, KT1 3NG, United Kingdom
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website and services.